![]() "Internal server error" or similar error. Some SIP providers require that you enable the STUN server if your PC does not have a public IP address. The proxy and login are often empty, but you must specify them if required by your SIP provider. You can also try spoofing the user agent string in the ini file.Įrror: "Forbidden", "Incorrect password" or similar.Ĭheck your SIP server, domain, username, password. Make sure you have entered correct "SIP server", "SIP proxy" (if needed), "Transport". "Service unavailable", "bad gateway" or similar error. Username, login, password and domain are also used in registration.Īfter successful registration, you will see a green icon and the status "Online" in statusbar. If you leave the SIP server empty, you can make calls but not be able to receive. To do this, you must specify the SIP server. You’re all set! Now you can use Zoiper with your myPBX phone extension.Registration is required to receive incoming calls. It’s advisable to make Zoiper run when you start your computer, that way you won’t miss calls for not having the application opened when you turn on or reboot your computer.ĩ.2 Check the option labeled “Start Zoiper with the operating system” ![]() Step 9 – Verify that Zoiper starts with your Computer The information displayed it’s just an example since it will change depending on your computer and headset hardware.Ĩ.1 Click on the gear icon to open Zoiper settingsĨ.2 On the Settings menu, under Media click AudioĨ.3 Verify that your audio devices are set as follows: Wait you’re not done yet, please continue reading.īefore doing calls, it’s advisable to verify that your audio settings are correct. ![]() Now you can see your phone extension connected to Zoiper with a green check. Just follow the steps in there to successfully configure your audio options. Please notice that if you’re using a computer with no integrated microphone, make sure you plug in the Headset you’ll use to talk in your computer. If the test is successful, at the end of the test Zoiper should have found SIP UDP connection, click on Next.ĭepending on your computer features, configuring Zoiper software may ask you to do an audio configuration using a Wizard. If you continue with the same error, please verify with your network administrator or Internet provider that your Internet network has the required ports to connect to myPBX open.Now, copy the information from the Notepad and paste it to Zoiper. To avoid this issue, open the Notepad on your computer and paste the information in there. If you copy & paste the information from your browser, it’s possible that some special characters that you cannot see were copied.You’ve made a mistake when entering your username, password and/or sip server address, please go back and verify them. ![]() If the test fails you’ll see a message that says “Something went wrong” similar to this: Step 5 – Wait for the Zoiper test to conclude Only if you’re using a proxy in your network, please add the corresponding information, otherwise to continue configuring zoiper just click on Skip. Type your SIP Server information and click on Next button. Step 2 – Launch Zoiper to begin configurationĪfter opening Zoiper, type your extension information as follows: Now go to the Instructions tab to see the phone extension info: We have an article to help you install Zoiper on your computer and also information on how to create a PBX extension.Ĭonfiguring-Zoiper-softphone Step 1 – Browse your phone extension information before configuring zoiperĪfter login into the Control Panel go to Settings -> Set Phone Extension and click on the desired phone extension. Configuring Zoiper softphone on your computer allows you to talk using your myPBX phone extension.
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